Introduction
We are A Brand’s Best Friend Ltd, company number 08236619.
We take data privacy very seriously and want to make sure your experience with use is the best it can be. This Privacy Policy gives you a clear view of who we are, how we collect, share, and use the personal information your provide us, how we protect your data to the highest standard and the rights and choices you have to control your personal information and protect your privacy.
Effective Date: January 2026
1. Information we collect:
When you enquire for our services we may collect personal data about you from a variety of sources. The majority of information we collect about you will be provided directly from yourself during the course of your relationship with us however we may obtain information from other sources such as other third parties or publicly available sources.
- Personal information: We may collect personal information that you voluntarily provide to us when you use our website, subscribe to our newsletters, fill out contact forms, make purchases, or participate in surveys or promotions. This information may include, but is not limited to:
- Your name
- Your email addresses
- Your postal address
- Your telephone numbers
- Your payment details
- Usernames and passwords
- Your IP addresses
- Any other information you provide to us voluntarily
If you do not provide this information, we may not be able to provide you with access to our products or services. During the course of our relationship with you we may ask for additional information from you which is required for us to fulfil the specified service.
- Usage information: We may collect non-personal information about your interactions with our website, such as IP addresses, device information, browser type, pages visited, and referring URLs. This information helps us improve our website and understand how visitors use it.
- Cookies and similar technologies: We use cookies and similar technologies to enhance your browsing experience and track website usage. You can control cookie preferences through your browser settings, but please note that some features may not function properly if cookies are disabled.
- Protecting your personal information: We are committed to protecting your personal information and implementing appropriate technical and organisational security measures to protect against any unauthorised or unlawful processing and against any accidental loss, destruction or damage. We store all your personal data in highly secure software systems and when we share your personal data with third parties we do so in a safe and secure manner.
2. How we use your information:
2.1. Provide and improve services: We use your personal information to deliver services you request, process transactions, and respond to your inquiries. Additionally, we use this information to improve our website’s functionality and user experience.
2.2. Communication: We may use your email address to send you newsletters, updates, marketing materials, and promotional offers. You can opt-out of receiving such communications at any time by following the unsubscribe instructions in the email.
2.3. Legal compliance: We may use and disclose your information when required by applicable laws, regulations, legal processes, or to protect our rights or respond to a lawful request.
3. How we share your information:
3.1. Third-party service providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers have access to your information to perform their tasks but are obligated not to disclose or use it for any other purpose.
3.2. Business transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.
3.3. Legal requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our or others’ rights, property, or safety.
4. Data security:
We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
4.1 Your rights and choices:
- Access and correction: You have the right to access, update, or correct your personal information. If you need assistance, please contact us using the information provided in the “Contact us” section below.
- Opt-out: You can opt-out of receiving marketing communications from us by using the unsubscribe link in our emails or by contacting us directly.
- Right to be informed: You have a right to be told how PreMarket use your personal information.
- Right of Rectification: Under certain circumstances you have the right to rectification if you believe your data is incorrect.
- Right to erasure (right to be forgotten): Under certain circumstances you have the right to erase your personal data.
- Right to restrict processing: Under certain circumstances you have the right to object to our processing your personal data or to restrict our processing of it.
- Right of data portability: You have the right to have the personal data we hold on you transferred to another organisation.
- Right to object: Where you have given consent to any processing (including marketing) you have the right to withdraw that consent at any time (but this doesn’t affect processing which we have done on that basis prior to you withdrawing consent).
To exercise any of these rights please contact us as hello@abrandsbestfriend.co.uk
5. External links:
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
6. Changes to this privacy policy:
We may update this Privacy Policy from time to time, and any changes will be posted on this page with a revised “Effective Date.” Your continued use of our website after such modifications signifies your acceptance of the updated policy.
7. Contact us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact us at:
By email: hello@abrandsbestfriend.co.uk
8. Complaints:
If you wish to make a complaint about how we have handled your personal data, in the first instance please contact us using the details set out above. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to your local data protection authority at the Information Commissioners Office.